Having a tough time at work? Let's talk about it.

A conflict with your manager, an HR meeting, disciplinary action, a reorganization, a severance offer, or simply a situation you don't know how to handle anymore?

I'll help you understand what's going on, take a step back, and figure out the best way to proceed calmly.

A one-on-one conversation between two professionals in an office.
A one-on-one conversation between two professionals in an office.

Because we don't always know who to talk to about it.

A woman in a black coat standing in front of a front door at dusk.
A woman in a black coat standing in front of a front door at dusk.

When something goes wrong at work, the problem doesn't always stay at the office.

We think about it on the way home. We replay a conversation in our heads. We reread an email several times. We wonder if we misunderstood, if we reacted the wrong way, or if we should respond—or perhaps do nothing at all.

So you talk about it with your spouse, a friend, or a family member. Once. Then twice. Then sometimes every day.

And at some point, you don't necessarily want this work-related problem to take over your home life.

You might be afraid of worrying your loved ones, of wearing them out with the same story, or simply of bringing work into your personal life yet again.

And even when we bring it up with them, it's not always easy.

Because our loved ones know us, love us, and want to protect us. They might tell us , “Don’t let him walk all over you, ” “Leave, ” “Stand up to him, ” or, on the contrary , “Just let it go.” But they don’t necessarily understand how a company works, HR processes, what might be at play behind certain decisions, or the possible consequences of reacting in the heat of the moment.

Sometimes, too, you end up doubting your own interpretation of the situation.

Am I overreacting? Is this normal? Should I do something about it? Could I make things worse? What can I say? What should I avoid saying?

And it is precisely at times like these that an outside perspective can be helpful.

ILM Work Emergency offers you a confidential space to lay out the facts, step back from your emotions for a moment, and look at the situation from a different perspective.

Not with someone who will just tell you what you want to hear.

But with someone who also understands the company’s HR reality, to help you figure out what might be going on and think more calmly about what to do next.

When should you contact me?

You don’t always have to be in the midst of a conflict to need an outside perspective. You can contact me as soon as a work-related situation leaves you feeling uncertain, worried, or in need of guidance on the best course of action.

Workplace Relationships
Conflict or tension with a manager or coworker, changes in behavior, communication difficulties, or the feeling of being excluded or pushed out.

Interviews, Summonses, and Sensitive Situations
HR summons, difficult-to-prepare interviews, pre-termination interviews, disciplinary action, or disciplinary situations.

Termination, Resignation, or a Proposal from the Company
Receiving notice of termination, understanding the situation and next steps, a proposal to resign, negotiations or an agreement to review, questions to ask yourself before responding or making a decision.

Changes and Restructuring
Restructuring, a change in job title or responsibilities, changes in working conditions, a new organizational structure, or a work situation that has become difficult to understand.

Returning to Work After an Absence
Returning after a long-term illness, parental leave, or another period of absence: preparing for your return, communicating with your employer, and resuming your role within the organization.

Communication with the company
An email you’re not sure how to respond to, a sensitive conversation that requires preparation, a discussion with your manager or HR—you may need help organizing your thoughts or determining what’s best left unsaid.

And sometimes, things just aren’t right anymore.
You may not necessarily be able to put your finger on exactly what’s wrong, but you sense that the working relationship is deteriorating, that something has changed, or that you’re no longer sure how to handle the situation.

There’s no need to wait until the situation becomes serious. Talking about it early on can actually help you better understand what’s happening, avoid certain mistakes or unnecessary escalation, and move forward with peace of mind.

This list is not exhaustive. If your situation is not listed here, you can still send me your request so we can determine whether I can assist you.

How's it going?

Please send your request to me.

Please fill out the form, briefly explaining your situation and indicating when you would like to be contacted.

We offer extended hours to fit your daily schedule: early in the morning, in the morning, during your lunch break, in the afternoon, at the end of the day, in the evening until 8:30 p.m., and on weekends.

Are you a cross-border commuter who wants to use your commute to chat? That’s also possible, in the morning or at the end of the day, as long as you can make a call under conditions that allow for a safe conversation.

If this is an urgent matter, please indicate so in your request. If you would like me to call you back the same day, I will always do my best to get back to you by the end of the day.

I'll call you back personally.

This initial conversation is intentionally brief. It allows me to understand your request, confirm that I’m the right person to assist you, and, if appropriate, schedule an appointment together.

No automatic reservations: an initial personal conversation before each session.

Let's take stock of the situation together.

By phone, videoconference, or in person, depending on our availability: we’ll work with you to choose the format that best suits your situation.

The meeting gives us an opportunity to review the facts, understand what's at stake, and determine concrete steps for moving forward.

Depending on your situation, we can help you prepare for an interview, structure a conversation, draft a response to an email, prepare a professional communication, or outline the next steps.

Dialogue to foster understanding. Expertise to drive progress.

When you’re going through a difficult situation at work, sometimes just talking it out can be enough to change the way you understand the situation and decide how to respond to it.

After several years in human resources management in Luxembourg, I decided to make this experience directly accessible to employees.

During our meeting, I don’t just listen to you. I work with you to analyze the situation, the facts, your company’s responses, and the underlying issues at stake.

This experience also allows me to view your situation from an HR perspective: to understand how a manager, senior leadership, or the HR department might perceive certain events, reactions, or interactions, so that I can help you make decisions with greater objectivity.

€95 · up to 60 minutes

I have deliberately chosen to offer this consulting service at a rate that allows as many people as possible to seek out experienced HR expertise, without waiting until the situation has deteriorated to the point where they have to take much more drastic measures.

You don't pay to “fill an hour.”

Some situations will require the entire duration of the appointment. Others can be resolved more quickly.

The goal is that, by the end of our conversation, you’ll have a better understanding of where you stand, what’s at stake, and how to move forward calmly and in a structured way.

When appropriate, a brief follow-up meeting may also be scheduled to see how the situation has developed.

What if your situation requires you to take it a step further?

My role also has its limits, and recognizing them is part of providing support.

If your situation requires a specific legal analysis or enters a litigation phase, I can refer you to an attorney in my network.

When appropriate and with your consent, we may also consider holding discussions with your employee representative group to determine the best way to move the situation forward.

The goal isn't to do everything myself. The goal is for you to know what to do, who to turn to, and when.

Do you have any questions about your employment situation?

Take a step back, understand your options, and move forward with greater peace of mind.

A bright workspace with a laptop and a view of the city.
A bright workspace with a laptop and a view of the city.